Overview
The ultimate goal of Smartdesing is to help clients know local people,culture and market and therefore develop competitive products and services and win the competition. To best serve our clients, we are willing to customize our service package for different projects. So we can do participant recruitment and logistics handling only projects. Besides this, we can also deliver the full research service, including participant recuitment, logistics handling, research execution, data analysis and report development.
Participant RecruitmentYour talent should not be wasted on phone call and logistics handling, leave it to the expert in that field. In 1776, Adam Smith already told us that the division of labor caused the fast growth of ecomony and wealth. So you should not waste the precious time of the talent people in your team ...
Professional Usability Lab RentalWe think it’s very expensive to own a usability lab and meeting room if you don’t use it too often. So we create a professional usability lab to share with our customers. We only charge the basic cost and management fee. We also have close partners who can provide facilities in an areas that ...
Data Analysis and VisualizationData has become more and more important for every company, no matter it’s an online company or an offline company. Data can help make decision more precisely and quickly. The fact is that many companies need data analysis, but they don’t have skilled person who can handle data analysis well. Shanghai Juzhe UX Research can ...
Usability TestingUsaiblity testing is one of the most often used research methods in the user experience field. It is a technique used in user-centered design to evaluate a product by testing it on target users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the product. ...
Contextual Inquiry InterviewA contextual inquiry interview is usually structured as an approximately one and half to two hour, 1on1 interaction in which the researcher watches the user do their normal activities and discusses what they see with the user. Contextual inquiry interview has the following advantages: Open-ended nature of the interaction makes it possible to reveal tacit ...
Data Tracking: Google Analytics, Google Tag Manager & FirebaseNo matter website, app or Wechat mini app, you need to track the user behavior data. Based on those behavior data, the product team can make decision and improve the product. We help our client using Google Tage Manager to implement Google Analytics Tracking. So that all the behaviour data will be send to Google ...
Focus Group DiscussionFocus group is a form of qualitative research in which a group of people are asked about their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, advertisement, idea, or packaging. Questions are asked in an interactive group setting where participants are free to talk with other group members. During this process, the researcher ...
Moderator, Simultaneous translator and other serviceExprienced Moderator Taylor Zhao is one of the most experienced user researcher in Shanghai and even in China. In past 10 years, Taylor worked on hundreds of research projects, including usability testing, focus group, in home visit, card sorting, shop along and other research activities. As a user researcher, Taylor also knows lot of about ...
